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Date: 25 January 2012
Amazon (with Kindle Fire) and Sprint (with Apple's iPhone) are both banking on CLV to gain customers whose loyalty will reap rewards over the long term


Knowledge@Wharton - December 2011

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Date: 25 January 2012
Senior executives routinely undermine creativity, productivity, and commitment by damaging the inner work lives of their employees in four avoidable ways


McKinsey Quarterly - January 2012

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Date: 24 January 2012
As the US economic recovery gathers pace, India's US$60bn IT services industry faces the imperative of retooling and repositioning itself to avoid losing out on growth


India Knowledge@Wharton - February 2011

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Date: 24 January 2012
The widespread consumer adoption of technologies such as mobile devices, social networking, comparison shopping and advertising filters, is challenging traditional marketing models


IBM - December 2011

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Date: 23 January 2012
New CEO Scott Thompson is the fourth person in five years to take charge of Yahoo. Experts say that Thompson might be the internet giant's last hope for becoming relevant again


Knowledge@Wharton - January 2012

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Date: 23 January 2012
Digital retailing is headed toward 15% to 20% of total sales globally and is already highly profitable. But what seems like a dream come true for the shopper can feel more like a nightmare to retailers


Bain and Company - December 2011

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Date: 20 December 2011
Business and Finance columnist, Schumpeter, looks at why large firms are often more inventive than small ones

The Economist - December 2011

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Date: 20 December 2011
Chris Brogan has an astonishing 122,000 identifiable followers on Twitter (up from 115,000 last week) and strong followings on LinkedIn, Facebook, and Google+ where he has almost 67,000 followers


Forbes - December 2011

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Date: 20 December 2011
A busy junction in east London surrounded by low-rent offices doesn't look as if it could rival Silicon Valley. But could its small-scale startups be the key to Britain's economic recovery?


The Guardian - November 2011

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Date: 20 December 2011
Cloud computing is not only changing how users access software applications, it's also upending the pricing model for software products


Knowledge@Wharton website - November 2011

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Date: 20 December 2011
Independent venture capital is more effective than government or corporate-backed investment, according to a recent study of 800 venture-backed companies in Europe


AltAssets website - October 2011

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Date: 19 December 2011
How do the best performers get to the top? You know those types of employees: they seem to 'get it' faster than their peers, regardless of what 'it' is


Accenture website - September 2011

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Date: 23 November 2011
In a new paper titled "Closing the Marketing Capabilities Gap", George Day addresses the disconnect between the demands of markets and the ability of firms to meet those demands


Knowledge@Wharton - November 2011

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Date: 23 November 2011
As social media becomes more pervasive in the modern business landscape, creating a strategy for its use can no longer be confined to the tech or marketing side of any operation


Knowledge@Wharton - October 2011

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Date: 22 November 2011
Are the choices that women make about focusing on family life versus career progression affecting the under-representation of women at senior levels?


HR Matters publish 'Empowerment of women in business' by our South
African partner, Gail Burns

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Date: 21 November 2011
Jeff Bezos talks about how he thinks about Amazon and how he runs this business

Forbes - November 2011

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Date: 25 October 2011
Minu Ipe explains the characteristics of effective feedback, using the acronym S-T-A-A-M

Knowledge@ (Human Resources) - October 2011

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Date: 24 October 2011
Bain and Company research shows that several early adopters have captured real economic value from their investments


Bain and Company - September 2011

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Date: 24 October 2011
In July, a consortium led by Microsoft, Apple and wireless industry players such as Research in Motion paid $4.5bn for 6,000 patents from the now liquidated networking company Nortel. Welcome to the patent bull market


Knowledge@Wharton - September 2011

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Date: 28 September 2011
How can you tell a good board of directors from a bad one?

The Economist - September 2011

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Date: 27 September 2011
With emerging economies on the rise, 2010 CEO turnover falls sharply

Booz and Company - May 2011

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Date: 26 September 2011
If you ask an extremely successful salesperson, "What makes you different from the average sales rep?" you will most likely get a less-than-accurate answer, if any answer at all


Harvard Business Review, via LinkedIn - June 2011

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Date: 26 September 2011
Leaders who are serious about getting more women into senior management need a hard-edged approach to overcome the invisible barriers holding them back


Mckinsey Quarterly - September 2011

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Date: 24 August 2011
Want to make a lot of money at your job? It’s no secret that it helps to be white, male and have at least a bachelor’s degree. But a new study suggests just how big an advantage that is


Bloomberg Businessweek - August 2011

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Date: 24 August 2011
Why isn't talent on your shopping list now that your company is flush with cash?

Harvard Business Review, via LinkedIn - July 2011

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Date: 23 August 2011
More companies are making growth, rather than cost containment, their top priority. However, a survey of nearly 700 executives indicates that many organizations lack the talent to grow profitably


Accenture - April 2011

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Date: 23 August 2011
The most profitable organizations have strong, effective leaders. But why is great leadership so integral to your company's long-term success?


Hay Group - August 2011

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Date: 22 August 2011
Since launching their first survey of Management Tools and Trends in 1993, Bain & Company have tracked executives' attitudes and behaviours through a wide range of economic cycles


Bain & Co - May 2011

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Date: 22 August 2011
When 33 Chilean miners were rescued after being trapped underground for 69 days, the world cheered. Here's what your company can learn from key leadership decisions made during the mine cave-in crisis


MIT Sloan Management Review - August 2011

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Date: 27 July 2011
Stock options are a critical element of CEO compensation, making up one quarter of total pay for executives these days. But what does that mean for the risk profiles of the companies those CEOs lead?


Knowledge@Wharton - July 2011

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Date: 26 July 2011
BlackBerry maker Research in Motion and cell phone company Nokia are walking a tightrope by touting forthcoming "next big thing" products that may be as much as a year away, even as they try to convince consumers to buy their current generation of products


Knowledge@Wharton - June 2011

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Date: 25 July 2011
Corporate directors know what they should be doing. But they haven’t raised their game since 2008 and must strengthen their capabilities and spend more time on board work


McKinsey Quarterly - July 2011

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Date: 29 June 2011
As companies stake their growth strategies on global expansion and pursuit of new markets, their ability to forge a human capital strategy and HR capability that is both globally consistant and locally relevant will be critical to success


Accenture website - June 2011

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Date: 29 June 2011
Pay closer attention to your middle managers. They may have a greater impact on company performance than almost any other part of the organization


Knowledge@Wharton - May 2011

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Date: 28 June 2011
Bad strategy abounds, says UCLA management professor Richard Rumelt. Senior executives who can spot it stand a much better chance of creating good strategies


McKinsey Quarterly - June 2011

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Date: 27 June 2011
Many boards have improved their structures and processes. But to become truly effective stewards of their companies, they must also instill the right mind-set and boardroom dynamics


McKinsey Quarterly - June 2011

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Date: 27 June 2011
With a patchy recovery and new investment landscape, companies emerging from the downturn face the dilemma of how to prioritise their investments as they plan for the next phase of growth


Accenture website - March 2011

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Date: 25 May 2011
A decade after pets.com and a string of other early Internet specialty retailers collapsed, a new wave of start-ups - enabled by the power of cloud computing, advanced delivery systems and deep social relationships with customers - is shaping e-commerce

Knowledge@Wharton - May 2011

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Date: 25 May 2011
Google Inc’s Android operating system powered half of all smartphones bought in the US in the past six months, according to a survey by Nielsen Inc, a sign the software’s market share continues to grow

Bloomberg Businessweek - April 2011

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Date: 24 May 2011
Rumours that Facebook or Cisco would buy Skype were proven wrong when Microsoft struck an $8.5bn deal -- its largest ever -- to acquire the online voice and video chat service

Knowledge@Wharton - May 2011

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Date: 24 May 2011
For companies focused on growth, one of the biggest opportunities is making sales more productive. But running a company’s sales engine at peak performance takes more than a tune-up

Bain and Company - May 2011

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Date: 23 May 2011
Google’s executive chairman shares his strategies on hiring, running meetings, designing “mobile first” business models, and addressing joblessness and education reform

McKinsey Quarterly - May 2011

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Date: 23 May 2011
Performance reviews: The words strike fear and dread in the hearts of employees everywhere. A good one gives employees constructive, unbiased feedback, a bad one demonstrates supervisor bias and undermines employee confidence and motivation

Knowledge@Wharton - April 2011


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Date: 3 May 2011

The founders of Boo.com, the sports fashion website that became one of the most high-profile casualties of late 1990s dotcom excess, and Bebo, the social network, have warned of a new bubble in internet investments

Financial Times - April 2011

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Date: 28 April 2011

Demand for Apple iPads and other devices that bridge the gap between smartphones and laptops may surge by 2015, from close to zero last year, Strategy Analytics

Bloomberg Businessweek - April 2011

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Date: 27 April 2011

By using individual achievement as the only criterion for choosing managers, you might just be setting them up for failure

Bloomberg Businessweek - April 2011

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Date: 26 April 2011

For companies focused on growth, one of the biggest opportunities is making sales more productive

Bain and Company - April 2011

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Date: 24 April 2011

Bonuses and stock options often improve performance. But they can also lead to unethical behaviour, fuel turnover and foster envy and discontent

Knowledge@Wharton - April 2011

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Date: 30 March 2011

When a top team fails to function, it can paralyse a whole company. Here's what CEOs need to watch out for

McKinsey Quarterly - February 2011

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Date: 30 March 2011

European business schools are on a roll. Even as they continue to gain internatinal stature in surveys and rankings, studies show they are also attracting more candidates than ever

Bloomberg Businessweek - March 2011

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Date: 29 March 2011

Check out this list of 12 signs that you're caught up in hubris, clinging to your former wunderkind status, or otherwise deluding yourself on the job

Bloomberg Businessweek - March 2011

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Date: 28 March 2011

Amazon, Google and Microsoft are going up against traditional infrastructure makers like IBM and HP as businesses move their most important work to cloud computing, profoundly changing how companies buy computer technology

Bloomberg Businessweek - March 2011

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Date: 28 March 2011

As social networking and mobile computing grow, companies compete for top executives

Bloomberg Businessweek - March 2011

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Date: 23 February 2011

New research shows that fewer than half of the highest-paid CEOs at big companies don't have MBAs

Bloomberg Businessweek - December 2010

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Date: 23 February 2011

Conventional wisdom tells us that leaders are people who are generally the most dominant, outgoing people in a group. But that is not always the case

Knowledge@Wharton - November 2010

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Date: 22 February 2011

Four-month-old photo-sharing service Instagram has 1.75 million users, four employees and zero revenue

Bloomberg Businessweek - February 2011

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Date: 21 February 2011

The best companies surpass competitors, in part, by attracting and retaining serious talent - people at the top of their professions

Accenture website - February 2011

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Date: 26 January 2011

Many of the richest individuals in the US started at the bottom of America's economic ladder and fought their way to the top

Bloomberg Businessweek - December 2010

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Date: 26 January 2011

Conventional wisdom suggests that boards of directors often fail to do their jobs when it comes to firing underperforming CEOs. Prof Luke Taylor creates a benchmark for judging

Knowledge@Warton website - January 2011

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Date: 26 January 2011

The world's best-in-class organisations are moving more quickly than their rivals to improve their efficiency and competitive advantage in a challenging global business environment

Hay Group website - January 2011

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Date: 25 January 2011

Can a regimen of no playdates, no TV, no computer games and hours of music practice create happy kids? And what happens when they fight back?

Wall Street Journal - January 2011

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Date: 25 January 2011

For the sake of their companies - and their legacies- departing chief executives should leave things in the best possible shape.

McKinsey Quarterly - January 2011

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Date: 24 January 2011

A new working paper suggests that juggling many projects at once may actually decrease your productivity

MIT Sloan Management Review - December 2010

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Date: 24 January 2011

Employee attrition rates spike during economic recoveries. Flexible job models can be powerful tools to retain or attract top talent during these times

Bain & Company website

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Date: 24 November 2010

A report by The Boston Consulting Group (BCG) has identified for the first time the value of the internet economy in the UK

BCG website - November 2010

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Date: 23 November 2010

Given China's astonishingly rapid rise in the global auto industry, there is no shortage of optimistic forecasts for its electric vehicle market

Knowledge@Wharton - November 2010

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Date: 23 November 2010

New Hewlett-Packard CEO Leo Apotheker and non-executive board chairman Ray Lane took over the reins at the technology giant on 1 November, and the "to-do" list is daunting

Knowledge@Australian School of Business - November 2010

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Date: 22 November 2010

With Andreessen Horowitz, visionary entrepreneur Marc Andreessen is trying to reinvent himself as a top-tier venture capitalist and world-class power broker

Bloomberg Businessweek - November 2010

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Date: 22 November 2010

Fax machines, credit cards and other aging technologies are ready to go to the great recycling bin in the sky

Bloomberg Businessweek - November 2010

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Date: 27 October 2010

Confessions of the last man to manage the singular inventor

Bloomberg Businessweek - October 2010

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Date: 26 October 2010

The job of the CEO has expanded dramatically in recent years. A job with such challenges can overwhelm the person who occupies it. However, recent research shows that many people are able to assert control over the job rather than let themselves be dominated by it

Bain & Company - October 2010

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Date: 25 October 2010

Samsung Electronics, once seen as a low-quality producer of knock-offs, has defied conventional growth patters, made itself a critical player in the semiconductor industry, provided cause for anxiety among overseas competitors, and won the hearts and wallets of finicky consumers all over the world

Knowledge@SMU - October 2010

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Date: 19 October 2010

Technology, in and of itself, cannot transform ideas to profits. Having the technology that the market wants is only part of the game

Knowledge@SMU - October 2010

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Date: 18 October 2010

Executives can thrive at work and life by adopting a leadership model that revolves around finding their strengths and connecting with others

McKinsey Quarterly - October 2010

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Date: 15 October 2010

Despite their challenges, China and India are winning more important roles on the global stage

Knowledge@Wharton - September 2010

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Date: 14 October 2010

Ten tips for 50-plus job seekers (and their close cousins in the working-but-wondering community) as they endeavour to build their personal brands

Bloomberg Businessweek - October 2010

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Date: 14 October 2010

Advancing technologies are upending traditional business models. Senior execs need to think strategically about how to prepare their organisations for the challenging new environment

McKinsey Quarterly - August 2010

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Date: 14 September 2010

This report presents an analysis of US compensation programmes for outside directors at 708 public companies representing four major industry sectors. All of the data was gathered from public documents filed between 1st January, 2009 and 31st December, 2009

Hewitt Associates - September 2010

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Date: 9 September 2010

Why do some people have power over companies and others don't?

The Schumpeter Column, the Economist - September 2010

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Date: 2 September 2010

Each year the World Economic Forum recognises small companies whose innovations could help change the world. This year's corp is the most diverse ever

Bloomsberg Businessweek - September 2010

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Date: 23 August 2010

Know how to project power, says Stanford management professor Bob Sutton, because those you lead need to believe you have power for it to be effective. And to lock in your team's loyalty, boldly defend their backs

McKinsey Quarterly - August 2010

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Date: 20 August 2010

We all feel frustrated with the daily responsibilities and tasks of our working lives. But is it the job itself that's dysfunctional, or it is you?

Bloomberg Businessweek - August 2010

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Date: 18 August 2010

Behind every product, machine or facility in the marketplace - from a new tablet computer to a state-of-the-art manufacturing plant to the package on the grocery store shelf - stands the enginering talent that made it happen.

Accenture - August 2010

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Date: 17 August 2010

The White House is gambling big on a new industrial policy to promote electric cars and batteries - but does history show such government backing is a good idea?

Bloomberg Businessweek - August

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Date: 11 August 2010

The recent financial crisis, triggered primarily by bad bets in the financial sector, has brought the reality of corporate failure to the fore, adding momentum to the idea that executive compensation should be tied more closely to corporate debt rather than equity

Wharton University - August 2010

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Date: 6 August 2010

The European Court of Justice has released its final decision in the case of AstraZeneca, which will have significant implications for a number of businesses

Smith & Williamson - August 2010

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Date: 4 August 2010

Leaders arrive at big-picture solutions by pulling the plug on their usual routines and doing nothing

Bloomberg Businessweek - August 2010

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Date: 2 August 2010

Apple is a company that spawns both rabid fans and haters. However, there's no denying that it's been enormously successful. Sachin Agarwal, who worked at the company for six years, offers some important management lessons he learned from them

The Business Insider - August 2010

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Date: 20 July 2010

As Sir Richard Branson turns 60 at the end of July, the man who is Virgin gives an exclusive interview to HR Magazine on his thoughs about leadership

HR Magazine - 2010

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Date: 7 July 2010

On LinkedIn, a professional networking site, the inflation rate for presidents was 312% and for chiefs 275% for the period 2005-09. From Chief Blogging Officer to Vice-President for Photocopiers Asia-Pacific, the benefits of giving people a fancy new title are usually short-lived

Schumpeter Column, The Economist - June 2010

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Date: 6 July 2010

The 2010 Global Workforce Study by Towers Watson pinpoints a watershed moment in the evolution of employment relationships around the world

Towers Watson - July 2010

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Date: 5 July 2010

VIP Search, Glasford International partner in Vietnam, has produced a report looking at the popularity of local companies hiring top executives who are expatriates. Their findings show that the situation does not always have a happy outcome for a number of reasons

VIP Search - July 2010

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Date: 2 July 2010

IBM held more than 1,500 face-to-face interviews to gauge global leaders' responses to a competitive and economic environment unlike any before, offering a valuable insight

IBM - July 2010

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Date: 1 July 2010

How can a company attain 'social advantage'? This article cites three examples where companies have succeeded by aligning the business and social dimensions of their strategy to create a more sustainable, valued and expansive business model

The Boston Consulting Group - June 2010

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Date: 30 June 2010

The role of the CIO appears to be a source of divided opinion and confusion. A new report, Realising value from a CIO - navigating the silicon ceiling, is based on research that examines the role of the CIO from a new perspective.

Deloitte LLP - February 2010

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Date: 8 June 2010

Successful management is a team effort. New research shows that the more diverse a company's management, the better the company is likely to perform

Outlook - June 2010

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Date: 4 June 2010

The FRC has introduced changes to help company boards become more accountable to shareholders

Financial Reporting Council website - May 2010

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Date: 1 June 2010

McKinsey's former managing director Ian Davis offers advice to new CEOs

McKinsey Quarterly - June 2010

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Date: 31 May 2010

It's time to use a structured process for selecting the non-executive leader of the board. Defining the role is a good start

McKinsey Quarterly - May 2010

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Date: 24 May 2010

A good relationship can help both mentor and protégé. Here's how to make sure that happens

The Wall Street Journal - May 2010

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Date: 22 May 2010

Many people who kept their jobs are working too hard. What can companies do about it?

Schumpeter column, The Economist - May 2010

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Date: 1 January 2010

This is the first global ranking of CEOs based on company performance during their time in office. While this is the only place to access the top 200 list, the top 50 list will be published in the Harvard Business Review (Jan-Feb 2010) and is also available on the HBR's website.

INSEAD - January 2010

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Date: 1 January 2010

This major research project set out to explore in depth the beliefs and practices of outstanding leaders to test and bring new dimensions to the world of leadership theory.

The Work Foundation - January 2010

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Date: 1 October 2009

Determined to retain your most talented executives? Well, here's some counterintuitive advice. The best way to keep them from leaving is to prepare them to do just that.

MITSloan Management Review - October 2009

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Date: 1 October 2009

Boards should view the current economic crisis as an opportunity to review the way they function. A healthy self-assessment can go a long way toward improving a company's performance.

McKinsey Quarterly - October 2009

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Date: 1 July 2009

What does innovation mean? It used to relate mainly to products, and that's still important. But over the last decade or so, businesses have been putting more and more emphasis on innovating new services and business models as well. In light of this, it's time companies take another look at how they manage innovation.

INSEAD - July 2009

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